Faq

 

1. What is an alkaline water bottle, and how does it work?

An alkaline water bottle is designed to increase the pH level of the water, making it less acidic and more alkaline. This is achieved using built-in filtration technology, which adds minerals such as calcium, magnesium, and potassium, known to raise water's pH level. The process helps neutralize acidity and provides additional health benefits.

2. What are the benefits of drinking alkaline water?

Alkaline water can help balance the body’s pH level, reduce acid reflux, improve hydration, and boost energy. It is also believed to have antioxidant properties that can neutralize harmful free radicals in the body, potentially slowing down aging and supporting better health.

3. How often should I replace the filter in my alkaline water bottle?

We recommend replacing the filter every 2-3 months, depending on your water usage and quality. Most bottles come with a usage guide, and some models have indicators that show when it’s time to replace the filter.

4. Can I use tap water in the alkaline water bottle?

Yes, you can use tap water in the alkaline water bottle. The built-in filter is designed to purify and alkalize tap water, removing contaminants like chlorine and heavy metals while increasing its pH level.

5. Are Alkjal water bottles safe to use?

Absolutely! Our bottles are made from BPA-free, food-grade materials, ensuring that no harmful chemicals leach into your water. The filtration system is also rigorously tested to ensure safety and effectiveness.

6. How do I clean and maintain my alkaline water bottle?

We recommend cleaning the bottle regularly by hand with mild soap and water. Avoid using harsh chemicals or putting it in the dishwasher, as this may damage the filter. Always remove the filter before cleaning.

7. Do you offer a warranty on your products?

Yes, we offer a limited warranty on all Alkjal products. The warranty covers defects in materials and workmanship. Please refer to the specific product details for warranty terms, or contact our customer service team for more information.

8. What should I do if my product is defective or damaged?

If your product is defective or arrives damaged, please contact our customer service team immediately. We will arrange for a replacement or provide further instructions for returning the item. Be sure to include your order details when reaching out to us.